About

We will treat you as an individual with the primary objective of supporting you to remain in your own home and fulfill your lifestyle choices: helping you at home whatever your needs.

At Premier Community Care, we believe that every person matters.

We’re here to listen, to understand, and to support you in a way that feels right for you. Your needs, your preferences, your story—they’re at the heart of everything we do.

We don’t believe in one-size-fits-all care. We take the time to get to know you, to learn what makes you feel safe, comfortable, and valued. Whether you need a helping hand, a friendly face, or someone to sit with you through the night, we’re here—fully present and ready to support you.

We respect your independence, your choices, and your voice. Our care is holistic, meaning we look after not just your physical needs, but your emotional wellbeing, your routines, and your relationships. We understand that needs change, and we’re here to grow with you—adapting, responding, and always putting you first.

You are important. You are not alone and we will always have the time to be beside you.

Laura Holmes

Senior Position of PCC

Our core values

Respect

Valuing each person’s individuality, culture, and choices. Promoting equality and inclusion.

Safety

Prioritising the physical and emotional wellbeing of everyone. Maintaining safe environments and practices.

Innovation

Embracing new ideas and technologies to improve care. Being open to change and creative solutions.

Community

Building connections to reduce isolation and promote inclusion. Supporting local initiatives and partnerships.

Excellence

Striving for the highest standards in care delivery. Continuously improving through feedback and training.

Proven Excellence in Homecare

Measurable outcomes that showcase our experience and client satisfaction.

Years in operation

0 +

Durham County Council Quality Based Assessment

0 %

Good CQC rating

Diploma level training

Fully accredited

Key services

Domiciliary Care Services

Trusted, family-run domiciliary care supporting people to live independently at home. Working in partnership with Durham County Council, we provide compassionate, person-centred care tailored to individual needs.

Community Wellbeing & Support Services

More than just care—we foster connection and community wellbeing across County Durham. Through partnerships with local organizations and dedicated volunteers, we reduce isolation and help everyone feel valued and connected.

Professional Cleaning Services

High-quality cleaning services at competitive prices across County Durham and beyond. From regular domestic cleaning to deep cleans and end-of-tenancy services, our experienced, vetted team delivers reliable results you can trust.

One-to-One Sitting & Befriending Services

Dedicated companionship and sitting services to reduce isolation and promote wellbeing. Our trained, compassionate team provides meaningful connection through flexible visits tailored to individual routines and preferences.

Overnight & One-to-One Care Services

Dedicated overnight care, waking night support, and one-to-one sitting services across County Durham. Our compassionate team provides around-the-clock support, including end-of-life care, ensuring safety, dignity, and peace of mind.